SAP SUPPORT PROGRAM FEATURES
EXPERT SAP TECHNICAL SUPPORT
SATHRA Services offers support system for a wide range of SAP applications and releases, from ECC 6.0 and earlier releases through BW 3.5 and SAP Business Suite, including all major product lines.
UNMATCHED SAP EXPERTISE
From application and customization fixes to tax, legal, and regulatory updates and beyond, every SAP SATHRA Services client receives personalized service from a Primary Support Engineer with an average of 10 years or more of SAP experience — you get 24/7/365 support with a guaranteed response time of 30 minutes or less for serious issues. Backing up your SATHRA Services Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your SAP system