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IT OPERATIONS & SUPPORT

IT OPERATIONS & SUPPORT

IT Operations is responsible for implementation, support and management of computer based information systems, particularly software applications and computer hardware ranging from a desktop PC to high end servers and routers. IT Operations follows the Information Technology Infrastructure Library (ITIL) framework of best practice approach to facilitate the delivery of high quality IT services. We have an extensive set of management procedures that are intended to support business in achieving both high financial quality and value in IT operations.